Frequently asked questions
Clear answers
The most common questions about how we work, the services we provide and how to get started with NÜVA Group.
What is the NÜVA Assessment?+
It is a professional evaluation of your property's current condition, designed to identify opportunities in management, operations, maintenance, construction, remodeling or interior design. You can request it with no obligation from the contact page.
What types of properties do you manage?+
Gated communities, condominiums and residential complexes; shopping centers and retail plazas; corporate buildings; and mixed-use properties with shared operations.
Can I hire just one operational service?+
Yes. You can contract cleaning, security, maintenance, landscaping or sanitation on their own, or integrate them under Facility Management with a single point of contact.
How does financial control work?+
We work with verifiable control of income and expenses, clear reporting and open communication with the board or ownership, backed by documented evidence of operations.
How do you supervise on-site staff?+
With protocols defined by property type, scheduled patrols and routines, service logs and direct communication with management to verify real compliance.
Where do you operate?+
We operate in several states across Mexico, adapting to the specific needs of each property and region while keeping the same operating standard.
What is the NÜVA Portal?+
It is the user portal we are developing so management, boards and residents can review reports, account statements and incidents. It is currently in preparation.
How do I request a quote?+
From the Contact page you can send us your property's details, or reach us by phone and WhatsApp at +52 56 3330 0155.
Didn't find your answer?
Write to us and we'll gladly share specific information about your property.